Digitata Insights Chatbot Engagement2018-10-16T16:16:56+00:00
Digitata Insights Digitata Insights
Chatbot Engagement

Digitata Insights Chatbot Engagement

Engage with mobile users using Digitata Insights’ Chatbot Engagement

What are chatbots:

A computer program designed to simulate conversation with human users, especially over the Internet.

“Chatbots often treat conversations like they’re a game of tennis: talk, reply, talk, reply”

Digitata Insights is using Chatbots on platforms such as Messenger and Telegram instant messaging services, to provide a fresh interface between brands and their customers. Chatbots can facilitate customer care with customer-directed product education, and brand engagement with gamification, directed by customer-expressed areas of interest.

Benefits to brands and organisations:

  • Data Driven
  • Personalisation
  • Money and time saver
  • Novelty for consumers and businesses
  • Natural user engagement
  • Integration with existing systems
  • No additional app download required
  • Instant customer support